Clear Cache

Clear your web browser's 

cache, cookies, and history

Before you begin

Clearing your web browser's cache, cookies, and history may remove data such as the following:

While you should clear your web browser's cache, cookies, and history periodically in order to prevent or resolve performance problems, you may wish to record some of your saved information first. If you are unable to do so, see Troubleshooting alternatives below.

For details about browser cache, cookies, and history, see:


When troubleshooting issues with any site, always exit your browser completely after clearing your cache before attempting to access the site again. In Windows, close all your browser windows; in Mac OS X, quit (Command-q) your browser.





Internet Explorer

Safari for Mac

Safari for PC

Mobile Safari for iOS (iPhone, iPod touch, iPad)

To clear cache and cookies:

To clear history: